This puzzle box is made from a block of solid Mahogany hardwood. I designed this box as a unique expression of two individuals that fit together perfectly to form one, and the heart shaped key made in a contrasting color signifies the love that holds the whole thing together.
You can choose to have this box personalized by selecting the 'With Engraving' option.
If you choose this option, just enter what you would like woodburned onto your box in the 'message to seller' area during checkout, or you can always send me a separate convo.
You can also select the color of the velvet ring pillow by choosing from the drop down list.
The box is sealed with Danish oil and finished with two coats of wax.
The finished box dimensions are 2 x 2 x 2 inches.
Please allow 5-10 days after order is received, plus shipping time, as each box is made to order.
Our payment policy is simple.
*We accept Pay Pal, Visa, Master Card, Discover and American Express.
*Because everything we offer is made with our crafty hands,please note the shipping date on an item. Some things are made and ready to ship, others may be made as you order- as in much of the work from the wood shop, and some of the silverware jewelry.
-- Which also gives more opportunity for you to request your chosen item to be even more unique to you. Again please send us a message. We love and welcome custom work! That's why your looking for that something special that is handmade, right? If not you could just pick up an item at your local store. But you didn't because you want something special.
*cancellation? Oh no! No worries just let us know before the shipping date. if you are requesting a custom order-please read further.
*If you chose to have something made, a custom order -please understand that due to the nature of a tailor made order there are no cancellations allowed 24 hours after the purchase.
***If you are a returning customer, welcome back! Do you have a Thank you coupon? Don't forget to use your special code at the checkout :).
You have the option to have your order shipped using the United States Postal Service Priority mail, it is insured and it has a tracking number inside the United States . You also have the choice to chose a First class rate which will also have a tracking number, but not the insurance this is completely up to you. We have no liability to packages once they are accepted into the hands of the postal service.
When you order from us, you will receive a notice message in your in box when your purchase is on its way to you-so check the email that you've given for that update. The tracking number is provided so you can track your purchase right to your local post office.
We also ship out Federal Express. Fed Ex also ships insured with a tracking number when mailed within the United States. If you prefer Fed Ex just let us know, if there is any difference in the shipping costs we will message you with the cost difference.
Remember we are a handmade shop, we love the interaction with our customers!
*****If you are ordering a gift, let us know if you do not want a packing slip / receipt included in the package.
******If you are ordering a puzzle box for an engagement and you would like it sent to an alternate address-for the surprise factor- remember to put that alternate address in your shipping info.
***Any other special packaging or shipping details? We carefully package each item and include a hand written note before sending it out to you. If you prefer any other packaging details, let us know.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
We want your experience with The Crafty Vision to be a positive one. If you have ordered a custom order, under the circumstances and time to create your order, we will not exchange your item. All issues may be different from item to item and will be handled as such.
If you need a ring resized or a correction made that was a mistake on our part, on any silverware jewelry, please contact us within 7 days and we will refund 50% of standard shipping cost to assist in sending it back for any adjustments. Please send the piece back within 7 days and contact us with the tracking number. Any issues with returns must to be sent back to us within 7 days of the initial first week. Late returns will not be honored.Please understand that our customers are our priority and we are also creating new pieces. Your prompt return is appreciated.
Keep your silver plated and sterling silverware jewelry shiny by simply buffing with a soft cloth. Keeping it stored in a jewelry box when not worn will also help to keep it shiny.
If you would like a little patina, leave it out and it will darken. Then buff only the raised areas with a soft cloth.
The silverware jewelry is placed in an appropriate jewelry box, then wrapped with a personal note to you. You can request a gift message that will be printed and put inside a small card. These are sent off in a 9 X 6 padded envelope.
Larger items from the wood shop are carefully packed in bubble wrap and tissue paper.
We welcome your suggestions to wrapping your special gifts.